1) escape burning aircraft 2) ...

This is the new emergency evacuation procedure for most of us these days.

https://twitter.com/bigchaz/status/353593954207428608

However, on the other hand there have been some really good and calm updates by @Eunner, which has helped build a reasonably good picture early on in this incident.

Hopefully the outcome of this is no casualties. However that’s not to diminish the after effects of being through such a traumatic experience - something that could last for a long time even once the physical scars have healed.